How It Works
A network built to win.
From Network Director to frontline sales agent — every role is purpose-built to close more cybersecurity deals, faster.
Network Structure
One chain of command. Total coordination.
A lean, three-tier hierarchy keeps strategy, expertise, and execution perfectly aligned.
Listen to live calls, provide real-time coaching, improve scripts and conversion rates across the agent team.
Answer cybersecurity questions, support product demos, and guide client onboarding with deep product expertise.
Manage scheduling, CRM hygiene, reporting, and the systems that keep the network running smoothly.
Role Breakdown
Every seat has a mission.
Network Director
- Manages strategy and Huntress partnership
- Tracks KPIs and revenue targets
- Approves pricing and deal structures
- Leads weekly network reviews
Sales Coaches
- Monitor live outbound calls
- Provide real-time whisper coaching
- Review call recordings and score performance
- Refine scripts and objection handling
Technical Advisors
- Answer prospect cybersecurity questions
- Support live demos and proof-of-concept
- Guide new client onboarding
- Deliver threat intelligence briefings
Sales Agents
- Make outbound prospecting calls
- Qualify leads and schedule appointments
- Generate pipeline for the network
- Log all activity in the CRM
Technology Stack
Purpose-built for distributed telesales.
Two devices. One mission. Total command.
CapTel 2400i Phone
The backbone of every outbound call. Captioned call monitoring ensures clarity and accessibility for every conversation.
- Outbound prospecting calls
- Live call captioning & monitoring
- Coach whisper and call intercept
- Crystal-clear voice quality
5G Tablet
Everything an agent or coach needs — CRM, scripts, calendar, and live coaching chat — in one portable screen.
- Microsoft Teams for team coordination
- CRM dashboard and pipeline tracking
- Sales scripts and objection guides
- Live coaching chat during calls
- Appointment calendar and scheduling
- Product documentation and battle cards
The Sales Process
Prospect. Qualify. Close. Repeat.
Outbound Prospecting
Agents dial targeted MSP and SMB lists using the CapTel 2400i. Coaches monitor in real time and provide live guidance via the tablet coaching channel.
Live Qualification
Technical Advisors join calls when cybersecurity questions arise. Agents qualify budget, authority, need, and timeline using a structured framework.
Demo & Proposal
Qualified prospects receive a tailored Huntress demo. Technical Advisors lead the technical walkthrough while agents manage the relationship.
Close & Onboard
Deals are closed, contracts signed, and clients onboarded within 24 hours. Operations logs the win and triggers the Huntress deployment workflow.
Ready to join the network?
Roles available for agents, coaches, and advisors.